Return and Refund Policy

At VapesNmore, we are committed to providing you with the best possible shopping experience. If you find yourself unsatisfied with your purchase or receive a damaged item, simply reach out to us within 24 hours of placing your order, and we'll promptly address the issue to ensure your satisfaction.

Refunds:

• You may request a refund within 1 day of receiving your order.
• To initiate a refund, please contact our customer support team with your order details and reason for return.
• Once your return is received and inspected, we will issue a refund to the original method of payment, excluding any shipping charges, if applicable.

Returns:

• We accept returns for unused and unopened items within 1 day of purchase.
• To return a product, please ensure it is in its original packaging and accompanied by proof of purchase.
• Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.

Damaged Items:

• If you receive a damaged item, please contact us immediately with a photo of the damage.
• We will assess the damage and provide you with options for replacement or refund.

Exchanges:

• We offer exchanges for items of equal or lesser value within 1 day of purchase.
• To request an exchange, please contact our customer support team with your order details and the item you would like to exchange.
• Once we receive your returned item, we will process the exchange promptly.

Exceptions:

• We cannot accept returns on opened or used vaping products due to hygiene and safety reasons.
• Sale items and gift cards are non-refundable.

Contact Us: If you have any questions or concerns regarding our refund, return, and exchange policy, please don't hesitate to contact our customer support team at info@vapesnmore.co.uk. We're here to assist you every step of the way and ensure your shopping experience with us is nothing short of exceptional.